Company: RemiVida Limited (Company No. 16743135)
Registered in England & Wales
Registered Office: 36 Tyndall Court, Commerce Road, Lynchwood, Peterborough, UK, PE2 6LR

These Terms govern your use of our website, clinical pathways, pharmacy coordination services and any associated goods or services (“Services”).

1. Application & Eligibility

1.1 By using our Services, you confirm that you:

  • Are aged 18 or over;
  • Are legally capable of entering a binding contract;
  • Provide truthful and accurate medical information.

1.2 We reserve the right to refuse access where clinical or regulatory criteria are not met.

2. Service Model & Corporate Structure

2.1 RemiVida Limited operates a digital healthcare platform providing:

  • Patient triage and onboarding;
  • Consultation coordination;
  • Prescription facilitation;
  • Pharmacy fulfilment coordination;
  • Logistics and administrative support.

2.2 RemiVida Limited does not:

  • Prescribe medication;
  • Dispense medication;
  • Manufacture medicines;
  • Provide direct clinical treatment.

3. Clinical Prescribing

3.1 All prescribing is undertaken solely by Mr Rishul Shah, an independent Clinical Pharmacist Prescriber registered with the General Pharmaceutical Council (GPhC No. 2074095).

3.2 The Prescriber is exclusively responsible for:

  • Clinical assessments;
  • Patient suitability determinations;
  • Prescription decisions;
  • Dosing and treatment duration;
  • Monitoring and follow-up obligations.

3.3 Prescribing is conducted in accordance with:

  • GPhC Standards for Pharmacy Professionals;
  • GPhC Prescribing Guidance;
  • Human Medicines Regulations 2012;
  • MHRA prescribing guidance.

3.4 RemiVida Limited exercises no control over prescribing decisions.

4. Pharmacy Operations

4.1 Pharmacy services are coordinated through Sundi Pharma Limited (Company No. 06538776) trading as Frank Wreford Pharmacy.

4.2 This pharmacy is registered with the General Pharmaceutical Council and operates under applicable pharmacy legislation and professional standards.

5. Dispensing & Compounding

5.1 Where specialist compounding or preparation is required, medicines are dispensed by Galenic Laboratories Limited (Company No. 11155161), a UK-registered GPhC-regulated pharmacy (Registration No. 9011719).

5.2 The dispensing pharmacy operates under the authority of its appointed Superintendent Pharmacist, who holds statutory responsibility for:

  • Regulatory compliance;
  • Specials manufacturing governance;
  • Quality assurance;
  • Dispensing accuracy;
  • Patient safety systems.

5.3 The dispensing pharmacy supplies medicines strictly in accordance with prescriptions issued by the Prescriber.

6. Regulatory Compliance

All services operate in accordance with:

  • Human Medicines Regulations 2012;
  • MHRA Specials guidance (where applicable);
  • GPhC Registered Pharmacy Standards;
  • Responsible Pharmacist Regulations;
  • Distance Selling Pharmacy requirements;
  • UK GDPR and Data Protection Act 2018.

7. Unlicensed & Off-Label Medicines

7.1 Where prescribed, patients acknowledge that certain medicines may be:

Unlicensed (“Specials”); or

  • Prescribed off-label.

7.2 The Prescriber is solely responsible for determining clinical appropriateness.

7.3 The dispensing pharmacy is responsible for lawful sourcing and preparation.

7.4 By proceeding, you confirm informed consent to such prescribing where applicable.

8. Orders & Contract Formation

8.1 Orders are offers to purchase Services.

8.2 A contract forms only upon order confirmation.

8.3 We may decline Orders where:

  • Clinical suitability is not met;
  • Regulatory restrictions apply;
  • Payment is not authorised.

9. Fees & Payment

9.1 Prices are listed in GBP.

9.2 Fees may include:

  • Consultation fees;
  • Prescription fees;
  • Dispensing costs;
  • Medication costs;
  • Delivery charges.

9.3 Payment must be received prior to prescription release or dispensing.

10. Delivery & Supply

10.1 Medicines are delivered by regulated pharmacy partners.

10.2 Risk transfers upon delivery.

10.3 We are not liable for courier delays outside our control.

10.4 Temperature-sensitive delivery risks are disclosed where relevant.

11. Cancellations & Refunds

11.1 Once medication is dispensed, it cannot be returned unless:

  • Faulty; or
  • Incorrectly supplied.

11.2 This reflects UK medicines safety laws.

11.3 Consultation fees are non-refundable once clinical review has commenced.

12. Patient Obligations

We handle personal data You agree to:

  • Provide accurate medical disclosures;
  • Follow prescribing instructions;
  • Report adverse effects;
  • Not misuse prescribed medicines.

Failure may void liability protections.

13. Clinical Risk Acknowledgment

13.1 Outcomes vary between individuals.

13.2 No guarantee of treatment success is provided.

13.3 You accept inherent risks of pharmacological treatment.

14. Liability Separation

14.1 Clinical liability rests solely with the Prescriber.

14.2 Dispensing liability rests solely with the dispensing pharmacy and its Superintendent.

14.3 RemiVida Limited bears no liability for:

  • Prescribing decisions;
  • Compounding processes;
  • Medicine efficacy;
  • Clinical outcomes.

15. Limitation of Liability

15.1 To the fullest extent permitted by law:

  • Liability is capped at fees paid.
  • Indirect or consequential losses are excluded.
  • Loss of profits or business is excluded.

15.2 Nothing excludes liability for death, fraud, or personal injury caused by negligence where legally non-excludable.

16. Data Protection & Confidentiality

16.1 We process data under UK GDPR.

16.2 Data is shared only with:

  • Prescribers;
  • Dispensing pharmacies;
  • Regulators where required.

16.3 Full details are in our Privacy Policy.

17. Intellectual Property

All platform content remains the property of RemiVida Limited.

18. Force Majeure

We are not liable for delays caused by events beyond our control.

19. Amendments

We may update these Terms at any time. Updated Terms apply to future Orders.

20. Governing Law

These Terms are governed by the laws of England & Wales.

21. Regulatory Disclosure

Pharmacy & Prescribing Information

Frank Wreford Pharmacy is operated by Sundi Pharma Limited.

Clinical Prescriber: Mr Rishul Shah (GPhC No. 2074095).

Dispensing and compounding services are provided by a UK-regulated pharmacy operating under the supervision of its Superintendent Pharmacist. Full regulatory details are available within these Terms.